Rachel Kili Physiotherapy – Simply Move!Online

You are about to begin to believe in your body again, with me Rachel Kili.  With me by your side, you’ll learn to reconnect mind and body for a stronger, more flexible, confident you. I know reading Terms & Conditions can be really tedious and can seem endless (I hear you!). That said, before we start do read the Terms and Conditions associated with Simply Move!™ online programme. Once you’ve done this, tick the box to confirm you’ve read and accept the terms and we’ll get started.

So here we go!


Liability and Risk

Rachel Kili Physiotherapy is the business through which Simply Move!Online operates. It is referred to as “we”, “us” or “our” in these terms and conditions.

Simply Move!™ Online is a health and wellbeing exercise programme that has been designed by Rachel Kili Physiotherapy to be relevant and appropriate for most people. However, if you have ANY questions or concerns that this programme may not be right for you, you must contact Rachel Kili or your GP/Physician before purchasing Simply Move! Online.

Simply Move!™ Online does not take into account any particular physical or medical condition. The information is designed to be practical and informative but is not intended to be a substitute for specifically tailored advice where this is appropriate or necessary. Neither is it meant to replace any relationship you have with your physiotherapist, doctor, hospital specialist or other healthcare professional.

You may feel that it is appropriate to have a one to one consultation with Rachel before signing up, to ascertain your suitability for the programme and to highlight the specific areas within the programme which will help you achieve the greatest health benefits. Please do consider this if you are in any doubt because there are no refunds offered once the plan has been purchased and the confirmatory email sent out to you.

By participating in Simply Move!™ Online you knowingly and voluntarily assume all risks associated with this low impact exercise programme comprising of muscle stretches, strength training, balance activities and breathing techniques.

If in the unlikely event you suffer any medical complaint, injury or if you have ANY doubt about your suitability while undertaking Simply Move!™ Online it is your responsibility to seek medical or professional advice immediately.

Rachel Kili Physiotherapy accepts no liability for any injury, loss or damage resulting from following this exercise plan. By agreeing to these terms and conditions you are indicating that you accept this.

Exercises and activities with Simply Move! Online

As with any form of exercise you are assuming a certain degree of risk to your health and safety. Any type of exercise can potentially cause harm and injury and Simply Move!™ Online is no exception. By ticking the box to accept the terms and conditions you agree to ensure your technique is correct at all times and you will work within your own ability and comfort level for the entire programme.


Refund policy

If you’ve worked through the initial sessions of the Simply Move!™ online programme and are not completely happy with it, then your money will be refunded. The Simply Move!™ online programme has a 14 day money back guarantee and refund period from the date of purchase.

I believe and am committed to my Simply Move!™ online programme. Those who have completed the programme have gained significant improvements in their body’s strength, flexibility and/or fitness. This has been the result of an increased awareness of their body’s needs leading to reduced levels in pain, stiffness and/or recurring in jury. From investing in the programme their confidence and belief in their body has enabled them to get back to and live more of, the life they love. However, being able to achieve this requires you following the whole programme and undertaking the advice, movements and exercises as laid out in the programme.

Changing your mind does not constitute a valid reason for requesting a refund. In considering your refund, an admin fee maybe charged at our discretion.

Refund requests must be made in writing within the defined 14 day refund period as stated above.

If you receive your money back, you must delete every copy of the programme and any materials you have downloaded as well as copies you have placed on other devices or media.

If you are entitled to a refund, we will refund your money within two weeks of notifying us and the entitlement arising.

Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than pound sterling, you may be liable for the costs of exchange.



GDPR Compliance

All personal information you share will be kept secure and confidential. Your personal information may be used to provide products and associated services you request, to administer your account and to contact you for feedback on your use of such products and services.

Where you engage in online discussions through the website, this content will be kept on our servers indefinitely, to have this communication erased please contact us at rachel@rachelkiliphysiotherapy.com.

For more information please go to the Privacy notice: https://rachelkiliphysiotherapy.com/privacy-policy/


Copyright and keeping your account details safe

All programmes, products and services associated with Rachel Kili Physiotherapy including Simply Move!™ Online, are protected by Copyright.

Use of an identification code and or password will be part of the signing up process for Simply Move!™ Online. It is your responsibility to treat this information confidential in addition to any other piece of information which makes up part of our security procedures. You must not disclose it to any third party.

Rachel Kili Physiotherapy has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms and Conditions.

If you know or suspect that anyone other than you knows your user identification code, password or other piece of information which makes up part of our security procedures, you must notify us immediately.



You must not use any part of the content of the Simply Move!Online or other products and services associated with Rachel Kili Physiotherapy for any purpose other than your own personal health and fitness.

Any attempts to:

  • copy or duplicate
  • issue copies
  • sell, rent or lend
  • show or communicate

your Simply Move!Online programme to other members of the public or any other parties, is strictly prohibited and represents a breach of Copyright Law. We are the owner or the licensee of all intellectual property rights in our programmes and services. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

Any individuals found to be in breach, will face immediate legal action by Rachel Kili Physiotherapy’s legal team.

As a customer you are responsible for understanding the above when purchasing the Simply Move!Online programme or other products and services associated with Rachel Kili Physiotherapy and there will be no exceptions.

Our programmes, products and services are aimed primarily but not exclusively, to customers in the UK. We reserve the right to reject any orders of Plans from outside the UK.